Welcome to

New Day Counselling and Psychotherapy

Our counselling services provide a unique experience tailored to your individual needs, promoting optimal mental wellness.
Our services take place virtually, so you can attend sessions from the comfort of your home.

My approach

My approach to therapy is genuine, compassionate, and grounded in the belief that there is no one-size-fits-all path to healing. Every client brings a unique history, set of strengths, and set of challenges, and I believe therapy should reflect that individuality. 

I take an eclectic, integrative approach to treatment, drawing from a variety of therapeutic modalities to meet each client’s specific needs and goals. Rather than working from a rigid framework, I thoughtfully tailor therapy to the person in front of me, adapting as needs evolve over time. 

Above all, I strive to create a safe, supportive, and non-judgmental space where clients feel seen, heard, and understood. Healing happens through connection, collaboration, and trust, and I view the therapeutic relationship as a vital part of the process. My role is to walk alongside you with empathy and curiosity as you work toward growth, resilience, and meaningful change.

Meet Crystal

Registered Social Worker, Psychotherapist

I am a registered Social Worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). I am a member of the Ontario Association of Mental Health Professionals (OAMHP) and the Ontario Association of Social Workers (OASW).

I hold a Master’s Degree in Social Work and an Honours Bachelor’s degree in Behavioural Psychology. I have also completed additional training in a variety of modalities (please see below). I am a lifelong academic, passionate about learning new approaches and training that support those I work with. I have extensive experience working in various mental health settings, including inpatient and outpatient care.

1:1

Personalized Therapy

10 000+

Direct client hours

12+

Years of Clinical Experience

WHY CHOOSE US

Confidentiality

Our sessions, and the information that we discuss within them, is confidential and will not be shared with individuals outside my practice without written consent, except where disclosure is required by law.

Duty to Warn and Protect

When a client discloses intentions or a plan to harm another...

Abuse of Children and Vulnerable Adults

If a client states or suggests that he or she is abusing a child...

Insurance Providers (when applicable)

Insurance companies and other third-party payers are given...

Abuse by a regulated health care professional

If another professional (i.e. doctor, nurse, social worker etc.) is...

Achieve inner peace and well-being with our expert guidance

Eclectic & Integrative Approach

Compassionate, Trauma-Informed Care

Individually tailored to meet each client’s needs

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Frequently Asked Questions

1. What are the benefits of online therapy?

Accessibility, convenience, and affordability. Online therapy allows you to receive professional therapy services from the comfort of your own home. Only you can determine whether in-person or online therapy is best for you. I encourage you to give it a try!

2. Can I reschedule my session?

Our Counselling and mental health services require at least 24-hour notice for cancellations and rescheduling. Anything less than the required notice time may incur a fee.

3. How many therapy sessions will I need?

Totally up to you! Depending on your goals for therapy, concerns, and type of intervention, you and your therapist will come up with a customizable plan. Most therapists suggest booking a session once every two weeks, but that can vary depending on your financial situation and schedule.

4. How can I schedule a counselling or mental health session?

Our online scheduling system Jane allows you to book and manage your appointments. Simply click the link https://newday.janeapp.com/

5. What are the payment options for counselling and mental health services?

We require payment in full at the beginning of each session. We accept major credit cards and process through our booking app Jane.

6. Are your services covered through insurance plans?

Yes, most insurance plans cover counselling and psychotherapy services. We provide direct billing to most insurance providers, however, if your plan is not included, official receipts will be provided to you.

OUR FeeS

Affordable Fee's For Best Service

Free

15-minute Consultation via video platform or telephone

$160.00

50-minute Individual Counselling Session (via video platform or telephone)

$180.00

50-minute Couples Counselling Session (via video platform)

We provide a limited number of sliding scale (reduced fees) spots for clients with low/fluctuating income as an exception, on a case by case basis.

Counselling and Psychotherapy services offered by a Registered Social Worker (RSW) are often covered by most private insurance companies and extended health care benefits . Check with your insurance or benefit provider to determine eligibility. We do offer direct billing to many insurance plans. An official receipt will be provided upon payment. You can provide the official receipt to your insurance provider and they will reimburse you directly if we are unable to directly bill a specific plan.

Good News! Registered Social Workers (RSW) are authorized as medical practitioners under the Income Tax Act for the purpose of claiming medical expenses on income tax returns.