Helplines
*If in crisis please dial 911, or reach out to the Crisis Intervention Centre closest to you
Crisis Intervention Centre: A local crisis service based out of BGH for individuals 16+.
- Talk – 24/7 – 613-969-7400 ext 2753 (or ask to speak with a crisis counsellor)
- In Person – Daily from 7:30am-11:30pm – BGH Hospital – 265 Dundas Street East, 4th floor
CMHA-HPE: Open Access: Local same day telephone or videoconference mental health support for individuals 16+.
- Talk – Monday-Friday – 8:30-4:30 – 613-967-4734;1-888-292-0208
CMHS-HPE: After Hours Crisis Consultation: Local same day telephone crisis support for individuals under 18.
- Talk – Monday-Friday – 4:30pm-8:30am/weekends – 1-844-462- 2647 – option 2 (answering service will have the on-call worker return your call)
KHSC Urgent Consult Clinic: Urgent risk assessment for individuals under 18.
- Referrals can be made via family doctor
Talk Suicide Canada:
- Talk – 24/7 – 1-833-456-4566
- Text – 4pm to 12am ET – 45645
Wellness Together Canada: Free, live counselling 24/7:
- Youth (under 18): Call 1-888-668-6810 / Text WELLNESS to 686868
- Adults (over 18): Call 1-866-585-0445 / Text WELLNESS to 741741
National Overdose Prevention Line:
- Talk – 24/7 – 1-888-688-6677
Kids Help Phone: For individuals up to 20 years of age.
Teen Line:
- Talk – 9:00pm-1:00am: 1-800-852-8336
- Text – 9:00pm-12:00am: text TEEN to 839863
- App – 9:00pm-1:00am: TeenTalk
Good2Talk: For post secondary students.
- Talk – 24/7 – 1-866-925-5454
- Text – 24/7 – GOODTOTALKON to 686868
First Nations and Inuit Hope for Wellness Help Line: Indigenous supports available in English, French, and Cree, Ojibway and Inuktitut on request.
Talk 4 Healing: Culturally grounded indigenous helpline for women.
- Talk – 24/7 – 1-855-554-HEAL
Native Youth Crisis Hotline:
- Talk – 24/7 – 1-877-209-1266
Black Youth Helpline:
Trans Lifeline:
LGBT Youthline:
- Talk – Sun-Fri from 4:00pm-9:30pm: 1-800-268-9688
- Text – Sun-Fri from 4:00pm-9:30pm: 1-647-694-4275
- Online Chat – Sun-Fri from 4:00pm-9:30pm: www.youthline.ca
NEDIC (National Eating Disorder Information Centre):
- Online – Monday-Thursday from 9am to 9pm; Friday from 9am to 5pm; www.nedic.ca – click the “start chat” button
- Talk – Monday-Thursday from 11am to 7pm; Friday from 11am- 5pm – 1-877-209-1266
ONTX (Ontario Online Text and Crisis Service):
Togetherall (formerly Big White Wall): An online mental health service that offers peer support and self-management tools for individuals 16+ experiencing mild to moderate anxiety and depression and other related conditions. The wall is monitored by mental health professionals 24/7 and is supported by clinical analytics.
- Online – www.bigwhitewall.ca (click on the “join us” links to register and follow the prompts to complete registration)
The Distress Centre Durham:
- Talk – 24/7 – 1-905-430-2522
The Sexual Assault Centre of Quinte and District (SACQD):
- Talk – 24/7 – 1-877-544-6424
Assaulted Women’s Helpline:
- Talk – 24/7 – 1-866-863-0511
National Human Trafficking Hotline:
- Talk – 24/7 – 1-833-900-1010
